A few may apply depending on your session needs.

• Sundays & Public Holidays: $80 surcharge
• Additional hours: $140 per hour (subject to availability)
• Additional pax: $20/ person

For standard locations across mainland Singapore, there are no additional travel fees. A flat rate of $100 applies for locations that are less accessible (e.g. not reachable by transport, require long walking distances, or areas like Sentosa).

Our turnaround time is 3–4 weeks. This allows us to carefully select and edit each image, ensuring consistent quality throughout your gallery.

If you need your photos sooner, a rush option is available at $100 for a 5 days turnaround after shoot date.

Yes, you’ll be given 48 hours to select your preferred images before your gallery is finalised and delivered. Print and album timelines will begin once your selections are submitted. To avoid delays, please send in your choices within the given timeframe.

The studio session will be held at Studio by Joie. 318 Tanglin Road, Phoenix Park.

The location is accessible by both bus and car, with parking slots available on site. The studio is also wheelchair accessible.

Yes, rescheduling is allowed if the parents or child are unwell. Kindly inform us at least 48 hours prior to the session. Rescheduling to Sundays or Public Holidays will require an additional fee of $80.

Every session goes through a careful culling and editing process. This means we select the strongest images and remove those that do not meet our delivery standards, such as blurred shots, closed eyes, test shots, duplicates, or otherwise unflattering images.

The number of images delivered varies depending on the session type, the flow of the session, and factors such as your baby's or child's comfort and cooperation. The estimated number of images included will always be stated in the package details.

Our focus is always on quality over quantity. Every delivered image is thoughtfully selected and professionally edited to ensure you receive the very best moments from your session.

Rest assured that we aim to return all good images captured during your session, including candid moments. Once your gallery is ready, you can choose the images that resonate most with you.

If your package includes a maximum number of delivered images and there are additional photographs that still meet our delivery standards, you may request to purchase extra images. We will first provide a proof gallery of the available images for your selection. Once you have made your choices, the additional images will be edited and uploaded to your gallery within 1–2 weeks.

For example, if your package includes 50 edited images and you would like to purchase 10 additional images, you may select 10 images from the proof gallery. These 10 images will then be edited and delivered, bringing your total gallery to 60 edited images.

We don’t provide RAW files as they are unprocessed and don’t reflect our final quality and style. We deliver all the best edited images from your session, including candid in between moments. Once your gallery is ready, you can take your time to go through it and choose the photos that resonate most with you.

All setups are styled in our signature aesthetic. Special request, such as themed concepts or brand inspired setups, can also be arranged under personalised session. Prior to your session, we’ll have a short call and a questionnaire to better understand your preferences and vision.

Your privacy and comfort are our top priority. As sharing selected images on our website or social media is part of our portfolio, we offer a few options for you.

You may request for your child’s features (such as the eyes or full face) to be blurred in any images shared. Alternatively, you may opt for a fully private gallery, where no images from your session will be published. This option is available at an additional fee of $300.

We also understand that some parents may have personal preferences or practices (such as the pantang period). You may let us know a preferred date after which we can begin sharing images from your session.

Hygiene is our top priority. All washable items (such as plushies, fabrics, and outfits) are thoroughly cleaned after every session. Non-washable items like wooden props, bowls, and accessories are carefully sanitised with antibacterial solutions.

If you have specific requests for new sets, props, or clothing to be purchased for your session, this can be arranged at an additional cost and is subject to availability.

To secure and prioritise your session slot, a 50% retainer is required upon booking. The remaining balance can be paid anytime up to 3 weeks before your session date.

For last minute bookings made less than 1 month before the session, full payment will be required to confirm your booking.